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Support Services

Secure Your Investment with Comprehensive Medallion Support Coverage

Intermec Support Services offer an industry-leading suite of interactive technical support and service-program choices, led by Intermec Medallion® services, to ensure seamless coverage for your entire solution set. Intermec Medallion Service programs deliver the highest levels of productivity, device reliability, and uptime. Medallion Service is available in over 70 countries with global pricing and global standards of quality.

To learn more about Intermec Support Services and the Medallion Service programs, visit the webpages below or download the Medallion Support Services Brochure (PDF).


  • Medallion® Support Services
    Medallion® Support Services »
    Intermec's award-winning suite of service programs, led by Medallion services, offers comprehensive, high-quality depot-repair and onsite-repair options.
  • Technical Support Services
    Technical Support Services »
    Comprehensive Web-based and telephone Technical Support Services assist with the prompt resolution of product and system configuration issues.
  • Billable Repair Services
    Billable Repair Services »
    In addition to Medallion service programs, Intermec also offers billable repairs – such as flat-rate repairs and time-and-materials repairs – for equipment not covered by service plans.

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